Warranty & Returns
Every Onda bottle comes with a five-year warranty
Corporate and consumer bottles, worldwide.
We're proud to offer a five-year guarantee, because we are obsessive about quality control.
At each stage of the production process, each bottle is thoroughly inspected and once each bottle is completed, it is checked and tested three times before it makes its way to you.
Despite our guarantee, there are things you can do to take care of your Onda:
- only use the dishwasher for the glass component of your bottle, hand wash the lid and infuser.
- the glass we use is strong, but not indestructible. Like most glass objects, you need to be careful.
- dry the bamboo lid and steel infuser right after you have washed them.
Do you have an issue with your Onda bottle?
If your Onda was purchased within the last 5 years and it has stopped working properly, or any part of the materials have started to break down, please email us, firstname.lastname@example.org and we'll get back to you with a replacement. This warranty does not cover normal wear and tear, improper use or care.